Shipping & Returns (Quick Look)

Each item is handmade to order. Our average production time is 3-5 weeks, including the time to ship to you. 

We will ship your order when it is ready, using a tracked postal service. You will receive a dispatch notification from us to let you know it’s on its way to you.

You may also order online and collect your order from our Stockholm store.  

Need it fast? Super urgent gift? Please email us hello@carolinehjerpe.se

Shipping rates (at 04/2020)

Sweden/Worldwide for orders over 1 000kr  = FREE

Orders under 1 000 kr = 59kr Sweden / Worldwide = 89kr

Click & Collect in Stockholm store = FREE 

My ring does not fit me, how can I get it resized? If your ring does not fit, you can return it to us and we will resize it for you free of charge. You will need to pay online for the cost of shipping, when we send it back to you. 

You must let us know within 24 hours of receiving the ring to be eligible for a free resizing. To commence a return, please email hello@caolinehjerpe.se with the subject heading: Resize Return 

Can I refund my payment? You can receive a refund of your payment up to 14 days after the purchase date (the date you made your order).

How can I return an item? You must notify us within 24 hours of receiving your order, that something is wrong with your item and you wish to return it.

Visit our full refund and returns policy.