HandMade in Sweden | Worldwide Shipping
Every piece of our jewelry is handcrafted by us in our workshop in Södermalm, Stockholm—just next door to our shop.
You're always welcome to visit us! Drop by anytime or book a private appointment. We also offer meetings in Malmö, Sweden.
See location and opening hours here.
At Caroline Hjerpe, sustainability and craftsmanship are at the heart of everything we create.
All our jewelry is handmade by us, using 100% recycled 18k gold (red or white) or 100% recycled sterling silver. Quality is our top priority—each piece is designed to be worn every day, not just for now, but for generations to come.
For more details and material comparisons, visit our full material information page.
For more details, visit our full gemstone sourcing page
When it comes to diamonds, sustainability is our priority. We favor recycled and antique diamonds, but if you choose a newly sourced one, rest assured it’s conflict-free and of the highest quality—our brilliant-cut diamonds are Tw VS for exceptional clarity and beauty.
Click the links to learn more on why we choose to work with recycled diamonds or antique diamonds.
With proper care, your jewelry will last a lifetime. To keep it sparkling, soak your piece in lukewarm water with a few drops of liquid dish soap for 10-30 minutes, then gently clean with a soft toothbrush. Finish by patting dry with a cloth or letting it air dry. A polishing cloth is a perfect addition to your care routine—find it here. For a full cleaning guide and video, click here.
No worries! When you place your order online, just select the option “I need a ring sizer kit.” We’ll send it to you in a few days. Once you’ve measured your size at home, simply email us the number, and we’ll start making your ring.
If you prefer to visit a local jeweler for sizing, that works too! If the size they give you doesn’t match our measurements, just let us know what size they provided, and we’ll take it from there.
You can also visit our full Ring Size page for more details on how to figure out the right size.
If you’re buying a ring for someone else, here are a few ways to figure out the size:
Borrow a ring they already wear on the same finger and measure the diameter in millimeters. Our sizes match the ring’s diameter—so if it measures 17mm, go for size 17.
If possible, bring the ring to us or a local jeweler for help measuring.
No ring to borrow? Compare their fingers to yours to get an estimate. It’s not the most precise method, but every clue helps!
Ask a friend or family member—they might already know their size.
And don’t worry—if the size isn’t perfect, we offer one free resize within 60 days (you’ll just need to cover shipping if you can’t drop by our shop).
No worries! If your ring doesn’t fit, you can send it back, and we’ll resize it for free within 60 days of receiving it. If you can’t drop it off at our store, you’ll need to cover the shipping costs both ways.
After 60 days, resizing is still possible, but there will be a fee:
18k gold rings – 800 SEK
Silver rings with a stone – 800 SEK
Plain silver rings – 200 SEK
To start the resizing process, email us at hello@carolinehjerpe.se,and we’ll help you from there!
We ship worldwide!
Shipping rates (as of 03/2025):
Click & Collect in store: Free
Our average production time is 5-7 weeks, including crafting and delivery. Some pieces may ship sooner if they’re already made. Once your order is shipped, you'll receive a dispatch notification with a tracking number so you can follow its journey.
All our shipments are insured, traceable, and require a signature or official identification upon delivery. Depending on your location, it will be delivered either to your door or your nearest pick-up point.
If you're in Stockholm, you can also choose to click & collect from our store.
Need it fast? Have a super urgent gift? Email us at hello@carolinehjerpe.se, and we'll help make it happen!
If you're ordering from outside the EU, your country's tax costs will be automatically deducted from the total price in your shopping cart. The transport company will then calculate any additional customs duties, VAT, or taxes and send you an invoice once your package is shipped.
We recommend checking your country’s government website for specific customs rules and fees to avoid any surprises!
Yes! All our shipments are fully insured from the moment they leave us until they reach you, ensuring coverage for any loss or damage during transit.
We offer returns and exchanges up to 14 days after you receive your jewelry. To be eligible, the item must be unused, in the same condition as when you received it, and in its original packaging.
Please note that engraved items, gift cards, and shipping/engraving costs are non-refundable.
To start a return or exchange, contact us at hello@carolinehjerpe.se and send your item using priority tracked shipping to:
Caroline Hjerpe AB
Åsögatan 132
11624 Stockholm
Sweden
Please include a note or a copy of your order email or proof of purchase, along with your contact details.
You will be responsible for the return shipping costs, which are non-refundable.
Each item is handcrafted and unique, which means there may be slight imperfections that add to the charm and character of the piece. However, if you believe your jewelry has a production defect, we’re here to help!
Please contact us within 24 hours of receiving your order, and we’ll assist you in resolving the issue.
