If you order from Caroline Hjerpe you agree to pay the shipping and possible fees for the products. If you choose not to get a traceable shipping option for your product, Caroline Hjerpe does not stand to pay the costs for a missing package. 

During times with high pressure on orders and emails, the shipping time might be delayed - as well as the answer to your email. But I'm working as hard as I can to get your orders out in a reasonable time! 

For further questions, please email hello@carolinehjerpe.se